Question 1

Who do we serve?

Accepted Answer

We serve children, youth, and adults with disabilities, along with their families and caregivers. We support families using FSCD funding, PDD funding, Family Managed Services, foster and kinship arrangements, and private arrangements.

Question 2

Is Respite Edmonton a qualified agency?

Accepted Answer

Yes. Respite Edmonton is a qualified agency and Qualified Service Provider for approved respite care and support services and regions.

Question 3

How quickly can care start?

Accepted Answer

After we receive your intake form and speak with you about your family's needs, we often begin matching within days.

Question 4

Can I use FSCD, PDD or Family Managed Services funding?

Accepted Answer

Yes. Respite Edmonton is a qualified agency and Qualified Service Provider for approved services and regions. Eligible families and individuals may use approved FSCD, PDD or Family Managed Services funding where the requested service is included in their plan or service arrangement. The exact authorization, billing and payment process should be confirmed before services begin.

Question 5

Can Respite Edmonton bill the government directly?

Accepted Answer

The billing process depends on the individual's funding agreement and service arrangement. Some services may be paid through a government or agency arrangement, while others may require Family Managed Services processing, invoicing or another approved payment method. Respite Edmonton will confirm the applicable process before services begin.

Question 6

How much does it cost?

Accepted Answer

Rates depend on the approved service, support needs, scheduling requirements and funding arrangement. Your exact rate is confirmed in writing before services begin.

Question 7

What services do you provide for adults?

Accepted Answer

Our adult support services include in-home support, community access, daily living support, life-skills development, and personal care assistance. We work with adults and their families to develop support arrangements that respect independence, goals, and dignity.

Question 8

What happens when my child turns 18?

Accepted Answer

One of the benefits of working with Respite Edmonton is continuity of care. We support families as they move from childhood to adulthood and help ensure continuity of support whenever possible.

Question 9

How do I get started?

Accepted Answer

The first step is to complete our intake form. We'll review your information, contact you to learn more about your family's needs, answer any questions, and begin the caregiver matching process.

Frequently Asked Questions